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Home arrow Articles arrow Symposium Call Center Server with IE 7
Symposium Call Center Server with IE 7
Thursday, 24 January 2008
Today at work, we forced out a load of Windows Updates to the clients. Of the updates was Internet Explorer 7. Around, 4:00 today, people started to complain that they could not open the Symposium intranet website, and that it was giving them an error about requiring Internet Explorer 5.5

Well, excuse me but why do developers REQUIRE a specific version of a web browser? This is rediclus. Anyway, back on topic.

The phone people would be in the next day, but this was not good enough. By searching around, I found the file 'Default.asp' inside the folder C:\Program Files\Nortel Networks\WClient\Apps on the server.

Modifying the Default.asp file, there is a line that says:

if instr(Request.ServerVariables("HTTP_USER_AGENT"), "MSIE 6.") or _

Replace the 6 with a 7, save the file, and your done.

You may still need to add the Symposium server to the trusted sites list, and change the permissions on the Trusted Sites group, to allow ActiveX scripts and the like.

Hopefully this helps others as well...
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